Privacy Policy

1. Introduction

Jobnix ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our quoting and invoicing platform.

By using Jobnix, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Information You Provide

• Account information: name, email address, phone number, business name, and address
• Payment information: billing details processed through Stripe
• Customer data: names, contact details, and addresses of your customers
• Quote and invoice data: descriptions, amounts, and related business documents
• Communications: messages you send through our platform

2.2 Information Collected Automatically

• Device and browser information
• IP address and location data
• Usage patterns and feature interactions
• Cookies and similar tracking technologies

2.3 Information from Third-Party Integrations

When you connect third-party services, we may receive information from those services:

• QuickBooks: Company information, customer records, invoice data, and payment records to sync your accounting data
• Xero: Organisation details, contacts, invoices, and payment information for accounting synchronisation
• Stripe: Payment processing information and transaction history

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services
• Process quotes, invoices, and payments
• Send transactional emails and SMS notifications
• Sync data with connected accounting platforms (QuickBooks, Xero)
• Improve and personalise your experience
• Respond to customer service requests
• Send marketing communications (with your consent)
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Third-Party Service Integrations

4.1 QuickBooks Integration

When you connect your QuickBooks account, we access your QuickBooks data to synchronise customers, invoices, and payments. We use Intuit's official OAuth 2.0 authentication and comply with Intuit's data security requirements. You can disconnect QuickBooks at any time from your account settings.

4.2 Xero Integration

When you connect your Xero account, we access your Xero organisation data to synchronise contacts, invoices, and payments. We use Xero's official OAuth 2.0 authentication and comply with Xero's partner requirements. You can disconnect Xero at any time from your account settings.

4.3 Payment Processing

Payment processing is handled by Stripe. We do not store complete credit card numbers on our servers. Please review Stripe's privacy policy for information about their data practices.

5. Data Sharing and Disclosure

We may share your information with:

• Service providers: Third parties that help us operate our business (hosting, email, SMS, payment processing)
• Connected integrations: QuickBooks, Xero, and other services you explicitly connect
• Legal requirements: When required by law, court order, or government request
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls and audit logging

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes. You can request deletion of your data by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent
• Disconnect third-party integrations at any time

To exercise these rights, please contact us using the details below.

9. Cookies

We use cookies and similar technologies to enhance your experience, analyse usage, and assist in marketing efforts. You can control cookies through your browser settings. Disabling cookies may affect certain features of our service.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.